Future of Work | Cross-functional Business Leader & Advisor | Human-centric Creative Innovator | Ecosystem Architect | Transformation Driver - Strategy, Operations & Delivery

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Independent, innovative human-centric creative business consultant, driven to create meaningful, systemic change across complex organizations.

 
 

Simple Twist Inc. specializes in designing future-ready ecosystems that are people-centric, sustainable, digitally transformed, and strategically aligned with evolving organization needs.

 
 

Ecosystem components are flexible and can individually be broken down into individual sub-ecosystems.

We can either take a holistic enterprise-driven approach, or focus in on an individual component, or something in between.

Our engagement can improve clarity of situation and context, North Star guidance and business prioritization, operations efficiency and effectiveness, and ultimately increased satisfaction of delivery of complex, enterprise business solutions.

 

Business Services & Expertise

 

LEADERSHIP:

Innovative Human-centric Design Leadership

Critical Thinking

Business Agility & Culture Change

Dynamic, Interconnected Systemic Thinking

Communication & Visual Storytelling

Business Partner Growth

Cross-functional Stakeholder Management

Decision-making & Feedback

Delivery Oversight & Support

Team Guidance, Coaching & Mentoring

STRATEGY:

Stakeholder Research & Insights

Business Objective Identification & Alignment

Business Problem Statement & Hypothesis Assumption Definition

Multi-angle Research, Assessment & Insights

Design Thinking & Conceptual Ideation

Business Case Development & Prioritization

Centralized North Star Vision & Strategy

Competitive Advantage Identification

Business Recommendations & Prioritization

Strategic Roadmap Development (H1/H2/H3)

Measures of Success

OPERATIONS:

Innovation & Transformation Business Programs

Strategic Planning & Programming

Cross-functional Business Operational Model & Approach

Business Process Optimization

Team Identification, Assessment & Setup

Change Management - Center of Excellence, Education & Training

Third-party Procurement & Management

Delivery Oversight, Feedback, Coaching & Support

Performance Measurement, Analysis & Reporting

DELIVERY:

Ecosystem Design - Network Design, Organization Design, Business Design, Complex Solution Design, Experience Design, Service Design, Multimodal Product Design, Platform Design, System Design, Standards & Guidelines Design

Network Supply Chain

Organizational Models & Structure

Business Functions - Cross-functional Business Program Management, Architecture, Strategy, Experiences, Design, Solution Lifecycle Management, Digital Transformation, Product, Data & Analytics

Business Services - Consulting, Enterprise, Digital, Mobile, Customer Support, Loyalty Rewards

Complex Business Solutions - Future of Work, Workplace, Phygital Spaces & Places, Enterprise Business Tools

Human-centered Experiences (Business, Omnichannel Brand, Employee, Partner/Vendor, Customer, Employee, Visitors, Product End-user) & End-to-end Journeys

Product Lifecycle Management (PLM)

Technology Enablers (AI) & Experimentation

Big Data & Predictive Insights

Systems (Operations, Experiences Design, Product, Technology, Data)

 

Business Process

 
 
 
 

Clients

 
Teague
Cambia Health Solutions
Covered California
General Electric
 
American Express
MetLife
Blue Cross Blue Shield
Fandango
 

Plus many more …

 

Let’s start a conversation to determine how we can work together.